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November 20, 2021
Question

I dont receive notification when an invoice is viewed or payed

  • November 20, 2021
  • 1 reply
  • 0 views
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1 reply

LieraMarie_A
November 20, 2021

Hey there, @robvescio-yahoo-. I want to make sure you'll get notified when your customer pays.

 

Are you using an online payment with the Accept Card Payments with PayPal app? You'd want to make sure that you've got your email address updated in your PayPal account settings.

 

Here's how:

  1. Go to Settings.
  2. Click the + sign to add or edit your information.
  3. Make sure that your email address is correct.

 

Once done, access your email and review if those notifications went to your Spam and Junk folders. 

  1. Open your email, and then check your Spam or Junk folder.
  2. Locate the email or notification.
  3. Then, move it to your Inbox

 

We also have an informative guide on how to add Intuit service email addresses. This ensures that you'll receive important communications from these services. Head to this link: Receive important email messages from Intuit.

 

Always feel free to leave your comments below if you have other questions about receiving email notifications. I'm always here to help.