I get customers names on the search button but cant get sales receipt names,i have tried the incognito window and deleted cookies

Hi accounts273,

Thanks for getting back to us. There isn't any reported product investigation with re-designed search function not working. For us to further check on the unexpected behavior encountered. I would recommend contacting our Customer Care Team. That way, one of our support agents can further check this with our engineers and escalate to them for investigation.

Here's how to contact support:

1. Sign in to your QuickBooks Online company.
2. Select Help (?).
3. In QB Assistant, enter the topic you need help with. You can also enter questions.
4. Select Contact Us to connect with a live support agent.
5. Choose a way to connect with us:
6. Start a chat with a support expert. Live chat M-F, 8:30 AM to 6:30 PM and S-S, 8:00 AM to 8:00 PM, AET.
7. Call us. M-F, 8:30 AM to 6:30 PM, AET.

Feel free to post again in the Community if you have further questions. I am around to help you.