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January 28, 2022
Question

I have a transaction on my account but it’s not letting me choose the correct invoice to apply it too. It’s showing us unpaid though when I go to my unpaid invoices.

  • January 28, 2022
  • 1 reply
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1 reply

January 28, 2022

Hi vessna-gray-gmai,

 

Are you trying to find a match on your bank transaction to the correct invoice in QuickBooks Online? If so, let me provide some information when it comes to finding a match for bank transactions.

 

Check if the following matches:

 

  • The date and amount of the bank transaction is the same.
  • The bank account matches with the invoice payment and the bank transaction.
  • The transaction type.
  • No reconciled payments
  • Transaction should not be in multicurrency

 

You can still click on Find match option to look for possible matches on the bank transaction. Here's an article you can check out to learn more on how to Categorise and match online bank transactions in QuickBooks Online.

 

Feel free to reply to this thread if you have more questions. I'll be sure to get back to you as soon as possible.