Skip to main content
February 19, 2020
Question

I have recieved cash. i have entered it recievable funds and its not showing up on the invoice that its paid? why

  • February 19, 2020
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

February 19, 2020

Hi there, sarah-dynamixdan.

 

To show the invoice that its paid, I'd suggest linking the deposit to it. This ensures accurate records and helps avoid errors when you reconcile your accounts.

 

Before you link the two transactions, you'll need to find and edit the deposit to make sure that everything is in the correct format.

 

Here's how:

 

1. Click Accounting from the left panel. Then choose Chart of Accounts.

2. Find the account you deposited the payment.

3. Click the View Register under Action column. Then locate choose the correct deposit and click it to expand the page.

4. From the Deposit page, go to Add funds to this deposit and find the fund you need to edit. If everything is good, no need to edit this.

5. In the Received From column, choose the appropriate customer.

6. From the Account column, make sure that this deposit is still post under Account's Receivable. If not, choose A/R.

7. Hit the Save and close button.

 

Once the deposit entry is updated, you can now start to link this to the invoice. Please follow these steps:

 

1. Click the New icon at the left panel.

2. Choose Receive Payment.

3. Choose the customer's name. From there, you'll see all open customer invoices and outstanding credits.

4. From the Outstanding Transactions, select the Invoice you need to mark as paid by putting a checkmark in the box.

5. In the Credits section, choose the Deposit entry.

6. Hit the Save and close button.

 

Please check this article on how to set up the Accept Payments with PayPal app so your customer can pay you through online: Create an invoice your customer can pay online.

 

Please let me know if you have other questions related with QuickBooks. I'm always here to help you.