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August 16, 2023
Question

I have snapped 3 pages of one invoice. Only the last page has the invoice amount. The system requires a amount for each snap?

  • August 16, 2023
  • 1 reply
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Is there another way of importing invoices with multiple pages?

1 reply

August 16, 2023

HI albany-tim-optus,

 

Thanks for posting in the Community!

 

If you are using the receipt capture feature in QuickBooks Online to upload your receipts, you will have to make sure to capture it as one image or page. It won't work if you will capture multiple pages on the receipt. 

 

What I can recommend is to create the transaction manually and then attach the receipt after. I understand it is not ideal if you have multiple pages on your receipts. 

 

Here's an article to learn more about attachments and entering transactions manually: 

 

 

You can leave a feedback inside your QuickBooks online account, then clicking on your Gear Icon, then clicking on Feedback. This is the quickest and most direct way to send improvements or suggestions to our system engineers.

 

Keep me posted if you have other QuickBooks concerns or questions. I'll get back to help you the best that I can.