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October 30, 2020
Question

I made numerous adjustment notes but forgot to uncheck the apply automatic apply payment button, how do I fix it

  • October 30, 2020
  • 1 reply
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1 reply

Rebecca_A Product Champion
October 30, 2020

Hi nolag14, 

 

If your Adjustment Notes have automatically applied to open amounts, unfortunately there is no way to fix this in a batch action. 

 

You will need to unlink them from each transaction in order to be able to reapply them. 

 

Take a look at the Audit Log in the Settings as you may be able to identify the Adjustment Notes here along with where they have been allocated. 

 

Thanks, 

Rebecca