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April 11, 2023
Question

I mistakenly marked some invoices as paid when they hadn't been.How do I rectify this?

  • April 11, 2023
  • 1 reply
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1 reply

April 11, 2023

Hi s.j.mechanical@o,

 

You can delete the payment on the invoice you've marked as paid. Doing this will clear the invoice paid status. Let me walk you through how to delete an invoice payment. 

 

  1. Go to Sales or Get paid & pay in the left navigation menu.
  2. Select the Invoices tab.
  3.  Find the invoice and open it.
  4. On the upper right, click on Payment made hyperlink and select the date.
  5. On the Receive Payment window, click on More and select Delete
  6. Click Yes to confirm. 

 

You can also check on this article on how to record invoice payments in QuickBooks Online

 

Feel free to drop a comment below if you need further assistance with deleting an invoice payment. Have a nice day!