Invoice number is not showup when entering data to the invoice. I reset the app and the computer to resolve this. no results.

Hi there, archihomes.com.a.

I appreciate you performing the steps necessary for the invoice number to show up. Let me share some information as to why this feature is missing.

This can happen when the Custom transaction numbers feature is not turned on. Your browser’s setup is also mirrored on the mobile app.

You’ll have to turn on the Custom transaction numbers option so you can add the invoice number on the transaction. Let me walk you through the process.

Here’s how:

1. Go to the Gear icon at the top, then choose Account and Settings.
2. Select Sales on the left panel.
3. Click on the Pencil icon for the Sales form content.
4. Mark the box for Custom transaction numbers.
5. Click on Save and Done.

Now, access your account via mobile app and create an invoice. You should now be able to add the invoice number.

Just in case, check out this article for visual reference: How to set up custom invoice numbers.

These steps should guide you on the right path.

If there’s anything else I can help you with, post a comment below. I’ll be more than happy to assist further. Have a good one!