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February 23, 2021
Question

Invoice - overpaid

  • February 23, 2021
  • 1 reply
  • 0 views

We usually create  two invoices for each customer - 50% each. This one customer has overpaid the first 50%. I am finding it hard to make the adjustment. Could you pls help me account for that ? 

1 reply

Zac Product Champion
February 24, 2021

Hi AnZeng, 

 

Thank you for reaching out on this and welcome to our community. 

 

I have found this article from our community for your reference on handling customer's overpayment and credit:

 

Handle a customer credit or overpayment in QuickBooks Online

 

Please take a look and let us know if you require any additional assistance.