Skip to main content
October 13, 2022
Question

Is there any way to get rid of the "Review and Pay" button in the invoice emails?We don't accept credit card payments so this button confuses people.

  • October 13, 2022
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

AlcaeusF
October 14, 2022

Hello there, koa-towers.

 

I'm here to share information about customising invoice emails in QuickBooks Online (QBO).

 

You can choose the Plain text option when sending your invoices through email in QBO. The steps to do this are pretty quick and easy. Here's how:

 

  1. In QBO, go to the Gear (Settings) icon at the top right.
  2. Select Account and Settings.
  3. Choose the Sales menu on the left side.
  4. Click the Online delivery section.
  5. Tick the drop-down arrow for Additional email options for invoices.
  6. Pick Plain text.
  7. Hit Save, then Done to complete.

 

To learn more about managing and customising invoices and other sales forms in QBO, consider checking out these articles:

 

 

On the other hand, if you're using a third-party merchant service, I highly suggest contacting their support team. They have tools that can help turn off this option for you.

 

For more tips and other resources you can use in the future, I recommend visiting our website: Self-help articles.

 

Please let me know if you have follow-up questions about invoices or anything else QuickBooks. I'll be happy to answer them. Stay safe.