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BrentV
BrentV
June 22, 2024
Question

Limited characters in customer email box

  • June 22, 2024
  • 1 reply
  • 0 views
This is 2024!
This is how many characters are allowed in the customer's email box.
xxxxxx.xxxxxxxxxxxx@xxxxx.xxx.

What the **** are you doing Quickbooks??
When a person has a long name with a longer domain directory. What am I supposed to do?? Ask the person to change their email address so they can work with this ****** QBO system?

The past 4 months, the BCC facility has not worked. My accountant called them the other day and they told her they are working on it. 4 months???
Are you f#$%&*# serious!!!

1 reply

Clark_B
Clark_B
June 22, 2024

I appreciate all your efforts in dealing with this, @BrentV. I recognize the need to have a sufficient amount of characters to help you manage your customers efficiently.

 

Currently, there's a 100-character limit in the recipient's email address field and this limit includes spaces.

 

I understand the importance of providing customers with a sufficient amount of characters in the email box within QuickBooks Online (QBO). Although we currently don't have an option to increase the limit, I encourage you to share your thoughts and suggestions through our feedback channel.

 

Here's how:

 

  1. Select the Gear icon, then choose Feedback.
  2. Enter your comments or product suggestions.
  3. Select Next to submit.

 

In addition, you can check these articles to help you generate your customer's reports and add, edit, delete, or merge customers:

 

 

If you have any questions, feedback, or concerns regarding the character limit, please feel free to reach out to the Community, @BrentV. I'll be here to assist you.

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