My invoices have started going out as paid when they’re not . I don’t know what I’ve done or how to stop them being automatically sent as paid Thanks Peter

Hi there, @queenslandpest-l.

It seems to me that the Auto apply credits settings were turned on. That's why your invoice shows is paid automatically.

We can turn this feature off so it won't affect your invoice. Here's how:

1. Click the Gear icon menu, then select Account and Settings.
2. Choose Advanced, then click the pencil icon under Automation.
3. Unmark Automatically apply credits option then hit Save once done.

Also, you can open to and unlink the payment for that specific invoice so that it won't automatically mark as Paid and Deposited. I'd be glad to show you how:

1. Go to the Sales menu then select Invoices.
2. Choose the specific invoice with mark as paid and deposited.
3. Click payment made below the PAID payment status.
4. Uncheck that invoice to unlink to the payment.
5. Hit Save and Close once done.

Here's our great resource for your future reference: Create invoices in QuickBooks Online. it helps you learn more about customizing, sending, and printing your invoices in QuickBooks Online.

Post again if you have other concerns. I'd be around to back you up.