Skip to main content
P
PaulM_PAS
November 23, 2023
Question

Projects - employee isn't showing up in list of employees I can set an hourly rate for, how do I add them?

  • November 23, 2023
  • 1 reply
  • 0 views

We use the projects section of QB online to track project costs.  Employees hourly cost rates are entered for all staff.  They enter their times against each project and they then show up as costs in the project.  This is working really well.

However, we have one employee, I'll call them NigelNoShow from now on, doesn't show up in the list of employees in the projects - hourly rates button.  So we can't add an hourly cost rate for them.

If we select Add within the projects-hourly rates screen, it takes us back to the Payroll menu list of employees.  Presumably we are supposed to add him as a new employee here, except NigelNoShow is already there as an employee and has been getting including in months of pay runs without issue.

 

All other employees who do show up under Projects - employee hourly rates - have the Name option of Employee Name - Employee  and also Employee Name - Supplier

 

Whereas NigelNoShow only has:  Employee Name - Supplier   but no Employee Name - Employee   option.  

 

The other distinction is that NigelNoShow has the Employment Type Part Time, whereas everyone else has the status of Full Time, in the list of employees under payroll.

 

Any ideas on why NigelNoShow doesn't appear in the list of employees under projects - hourly rates?

 

Can't see any obvious settings etc to change when comparing him against others, except that he's Part Time not Full Time.  How do we fix this?

Thanks

Paul

 

 

1 reply

I
IntuitSheila
November 23, 2023

Hi PaulM_PAS,

 

Thanks for the information shared above. It's good to know you've added the employee through the payroll account. Let's sync the newly added employee by exporting them to QuickBooks Online.

 

Here's how:

 

  1. Click on the Payroll tab.
  2. Click on the drop down arrow next to Add Employees.
  3. Click on Export Employees.
  4. Search or type the employee name that did not show in the timesheet.
  5. Click on Sync.
     

Repeat the same process for other employee/s.

 

Then, let's go back to creating the projects and see if the employee name is showing up this time.

 

If the employee is still not showing up of the project list, we can manually add them through the Single or Weekly timesheet through the + New button, under Payee click on Add to manually enter the employee name.

 

Feel free to post your concerns in the Community or click the Reply button for follow-up questions. We'll be happy to help. Have a good day!

P
PaulM_PASAuthor
November 26, 2023

Hi,

Neither of those worked, but our admin used the online help people.  They tried a few things which also didn't work, but finally just the simple action of doing a time entry under projects, then selecting the +Add button and putting in their name and as an employee has added them in to the list of employees under projects and we can now set their hourly rate etc.

Thanks

Paul

Terms & ConditionsAccessibility statement