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September 27, 2022
Question

Restore an inactive customer?

  • September 27, 2022
  • 1 reply
  • 0 views
I need to restore an inactive customer who has no balance

1 reply

September 27, 2022

Restoring an inactive customer is easy peasy, @vikketer.

 

You can go to the Customer's menu and make the customer active again. Here's how:

 

  1. Sign in to your QuickBooks Online (QBO) account.
  2. Click Sales/Get paid & pay from the left menu, then select Customers.
  3. In the Customers menu, click the Gear icon and put a checkmark in the Include inactive checkbox.
  4. Look for the inactive customer on the list.
  5. Click Make active.

 

I'm adding this article for more guidance: Manage customers in QuickBooks Online.

 

Want to view all your sales transactions in QuickBooks? You can go to the Sales menu and select All Sales

 

It’s nice to work with you, @vikketer. Don't hesitate to click the Reply button below if you need further assistance managing customers in QuickBooks Online.