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hello69
January 7, 2020
Question

What is the best way to record customer sources? To track where your customers have come from such as WOM, FB etc.

  • January 7, 2020
  • 3 replies
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3 replies

Kristian__S
January 7, 2020

Hello69,

When creating customers in the Sales tab you will see that there is a tab labeled Notes.

This is a potential field where you can enter the source of your customers. 

Kristian.

hello69Author
January 7, 2020

Thank you. Is something you can create a report on?

JonpriL
January 7, 2020

Good day, @hello69!

 

You can pull up and customise your Customer Contact List report to show your customers with notes added on their profile.

 

To do so:

  1. Go to Reports.
  2. Under Sales and customers, select Customer Contact List.
  3. Tap Customise.
  4. On the Rows/Columns, hit Change columns.
  5. Select Note.
  6. Click Run report.

Here's an article you can read to learn more about how you can customize a report: Customise your reports in QuickBooks Online.

 

If there's anything else that I can help you with, please let me know in the comment section down below. I'm always around happy to help.

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