When I raise an Invoice the value gets posted to an Income Acc rather Accounts Receivable. So immediately shows up as money received in the P&L. Advice on how to fix it?

Hi there, @tomsmessages,

I want to make sure your transactions are posted accurately. May I know how did you record the sale? Is it through the + New icon then Invoice?

Only invoice transactions post in the Accounts Receivables balance. If you're using different forms like sales receipts or deposits, they do not affect A/R.

If you're using the correct sales form and still getting this unusual behavior, I recommend deleting the transaction and opening a private browser.

Sometimes the data in the cache affects the performance of QBO. To launch a private window, use the following keyboard shortcuts:

Google Chrome: press Ctrl + Shift + N  
Mozilla Firefox: press Ctrl + Shift + P
Safari: press Command + Shift + N

Recreate the invoice and see if it resolves the problem on the P&L report. 

If not, I would recommend getting in touch with our Support Team to create an investigation for this issue. Here's how to contact Support:

1. Click the (?) Help menu at the top right section of your QBO Dashboard.
2. Tap the Contact us button.

Please note that we have updated our support hours due to the ongoing pandemic. We are available from 6 AM-6 until PM PT weekdays, and will resume normal hours as soon as possible.

Let me know the result once you've tried out the steps. I'll be right here if you need anything else. Have a good one!