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January 14, 2020
Question

When I start invoicing jobs for the day and saving it comes up as money being deposited for I even send the invoice how I fix this thanks Kane

  • January 14, 2020
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1 reply

January 14, 2020

Hello kaneparker1973,

 

If you've turn-on the auto-apply credits option, QuickBooks will apply the available credits to your open invoices. Thus, making your invoice status paid.

 

In your case, you'll want to disable this option first. Then, unlink the credit applied to the invoice to mark it open. Afterward, send the invoice to your customer again.

 

Here's how you mark your invoice status open:

  1. Go to Sales, then Customers.
  2. Select the customer's name, then choose the invoice in question.
  3. Click the link under the customer name to see the Credit.
  4. Press Remove.

If you want to turn off this option, please follow the steps below.

  1. Go to Gear, then Account and Settings.
  2. In the left navigation menu, choose Advanced.
  3. Click the Pencil icon in the Automation section.
  4. Unmarked the box next to Automatically apply credits.
  5. Hit Save, then Done.

I'm attaching screenshots and helpful articles for your reference. Here's the link: Manage customers and income

 

Thanks for coming to the Community. Please reach to me anytime if you have questions. Cheers!