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September 30, 2019
Question

When i try to write a statement it does not say statement in the drop down batch box. Only Print transactions, delivery advice, send transaction or reminders. ?

  • September 30, 2019
  • 1 reply
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1 reply

JessT
September 30, 2019

Hi jefferylou,

 

The options you see are available when you’re on the All sales page. You’ll want to be in the Customers page to see the option for creating statements by batch. Please note that you need to select the customers first, so it becomes clickable. You can refer to the screenshot.

 

 

You can find more information about statements in this article: Create customer statements.

 

If you need help with other sales forms, please let me know.