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July 14, 2021
Question

Why are my invoices showing up in purchases

  • July 14, 2021
  • 1 reply
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Original commenter did not share additional details

1 reply

July 15, 2021

Hello service-vpnz-co,


Thank you for reaching out to us.

 

If invoices are showing as purchases, there might be a possibility that the affected account of the product/service item is set to an expense account. Let us check on your product items so we can correct your data in QuickBooks.
 1. Click the Gear icon in the upper-right corner and select Products and Services.
 2. Look for the item and click Edit.
 3. Make sure the information in the Income account field is correct.
 4. You'll have an option to update the account in historical transactions.
 5. Click Save and close.I hope this helps. 

 

For further assistance, we'd highly suggest you contacting our QuickBooks Online Support via Chat or Phone Support Hotline on this link: https://help.quickbooks.intuit.com/en_AU/contact