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May 18, 2021
Question

Why can I not send invoice reminders from the Android app, but apparently you can from the Apple version?

  • May 18, 2021
  • 1 reply
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1 reply

AlcaeusF
May 18, 2021

Thanks for posting in the Community, @wrightweld.

 

Are you getting any error messages when trying to send an invoice in QuickBooks Online (QBO) Android app? Any additional information will help me provide the best resolution for your concern.

 

In the meantime, let's try clearing and resyncing the data on the app. This can be done by going to the Gear icon, then clicking the Refresh Data, and wait for it to load.

 

Also, you'll experience issues using the app if it's not updated. You'll want to visit the app store and update it from there. If this issue persists, it's best to uninstall and reinstall it.

 

In case you need, I'll add these articles that will give you some information about the compatible devices of the app and how to download it:

 

 

Reach out to me in the comment section below if you have any other issues or concerns. I'm always here to help. Have a good one!