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July 25, 2019
Question

Why is my invoice showing as paid if i haven't even sent it yet?

  • July 25, 2019
  • 1 reply
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1 reply

Bonny_
July 25, 2019

Hi dalewormaldpalme,

 

Welcome to QBCommunity!

 

Your invoice will show as paid if you received a payment towards it. It will go back into an unpaid state if you delete the payment.

 

Here is how you do that:

  1. Select the Invoice.
  2. Under the PAID on the top-right of the invoice screen, select the __ payment made on ___ link. This will bring up the payment attached to this invoice.
  3. To view details of the payment, click on the date link.
  4. Review the payment to check if it was made in error.
  5. To delete the payment, select More on the bottom of the screen and then select Delete.

Hope this helps!

 

Bonny