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May 16, 2022
Question

Can m mobile application works fast? Beacuse it is working very slow?

  • May 16, 2022
  • 1 reply
  • 0 views
My mobile application work very slow

1 reply

MichelleBh
May 16, 2022

I'll take care of this at the soonest moment, @9029937667.

 

Solving the QuickBooks Online app takes slowly to open, which is my focus here. Let's get your mobile app up and running by ensuring that your Android is updated or iOS version is 14.0 or later. Also, ensure that your internet connection is fast to avoid delays in opening the app. 

 

Once confirmed and the issue persists, let's reset your mobile app. This is the same as clearing the cache from your web browser. 

 

For Android devices:

  1. Go to the Home tab or click the three dots on the right side, then select the Settings tab. 
  2. Choose the Refresh Data menu.
  3. Hit Yes.

 

 For iOS: 

  1. Go to the Help menu.
  2. Select Reset App Data.
  3. Click OK.

 

If the problem continues, let's uninstall and reinstall the app for a clean slate. You do not need to worry since it won't delete any of your app's transactions or data. 

 

Here's how: 

  1. On your homepage, touch and hold the QuickBooks app. 
  2. Click Remove, then tap the Delete App to confirm. 
  3. Install the app again. 
  4. Then enter the amount again to verify if it's already performing well.

 

Check out these articles below to know the different features available on your device and get answers to the how do I questions in QuickBooks: 

 

 

If you ever find yourself in need of further assistance, do not hesitate to message me. I'll do my best to provide support and get you back on track.