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1 reply

MirriamM
Sep 20, 2023 1:07 PM UTC

Hello there, Christeen. We're sad to see you go.

 

Let me get the help you need to ensure you can cancel your QuickBooks Online (QBO) account.

 

To be sure we're on the same page, can you tell me more about the problem you encountered when cancelling your QBO account? Any extra information is much appreciated.

 

In the meantime, to cancel your account, follow these steps:

 

  1. Sign in to QBO as an admin user. 
  2. Go to Settings ⚙ and select Account and Settings.
  3. Select the Billing & Subscription tab.
  4. In the QuickBooks section, select Cancel.
  5. Follow the steps on the screen to cancel your subscription.

 

For more guidance, check out this article: Cancel your QuickBooks Online subscription or trial. 

 

If you want to resubscribe in the future, here's a link you can check: How to resubscribe to or reactivate QuickBooks Online.

 

If there's anything else you need help with, please let me know by commenting below. I'm always here to answer any questions you may have. Take care.

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