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U52500KA2008PTC047952
March 2, 2021
Question

Company ID is 1231 4611 8518 019 SMKGM just renew quickbooks plus . but shows 2 transcations

  • March 2, 2021
  • 1 reply
  • 0 views
₹5.00 Paid Successfully Payment Id pay_GhgUfKLScXmy4W Paid On 2nd Mar, 2021 Method XXXX-XXXX-XXXX-0391 Card Email xxx.xxxxx@xxxxx.xxx Mobile Number +xxxxxxxxxxxx &₹5.00 Paid Successfully Payment Id pay_GhgRmeX5RDDzif Paid On 2nd Mar, 2021 Method XXXX-XXXX-XXXX-0391 Card Email xxx.xxxxx@xxxxx.xxx Mobile Number +xxxxxxxxxxxx

1 reply

R
RCV
March 2, 2021

Let me route you to the right support, U52500KA2008PTC047952.

 

As much as I would love to take care of this, we're unable to pull up your account here in the Community space for the security of your account. That said, we recommend contacting our Customer Support Team. They'll pull up your account in a secure environment and provide you detailed information about the two transactions posted on your account.

 

You may send us a message via chat if you need further assistance in renewing your account. From there, our chat agent will pull up your account in a secure environment and help you with your concern. To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. Here's how:

  1. Go to the Help menu at the upper right.
  2. Select Contact Us.
  3. Enter your concern.
  4. Click Let’s talk.
  5. Choose Start a chat. and type in your contact info.

Visit our QBO Help Article page to learn more about running your business in your account.

 

The Community will always have your back if you need anything else in QBO. Assistance is just one click away. Have a great weekend.

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