Dears , I tried to upgrade my acoount on website but it always fails , page of upgrade is not opeing , solution?

Hello there, info1259.

Helping you out upgrading your subscription is my priority. We’ll have to perform the basic troubleshooting steps to move past the issue.

Let’s start by opening the company using a private browser or incognito mode. This type of session disables the cache from saving your browsing data. It's a good way to check the problem is caused by a full cache.

These are the shortcut keys to bring up one:

• For Internet Explorer of Firefox, press Ctrl + Shift + P.
• For Chrome, press Ctrl + Shift + N.
• For Safari, hold down Command + Shift + N.

From there, try upgrading your account. If it works, clear the cache of the regular browser to start fresh. Performing this task removes the history or log of sites and helps in optimizing your browsing experience. To check for any potential issues with the browser and QBO, you can run the Health Checkup Tool.

I’m adding a guide that contains articles to help manage your subscription easily. Make sure to click on the link to view the complete details: Billing Hub for Small Businesses.

Please visit the Community again if you have any questions or concerns about QuickBooks. I’m always ready to help. Have a good one.