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March 16, 2023
Question

Did not receive any verification code on my mobile when I login from my computer. How to get verification code?

  • March 16, 2023
  • 1 reply
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Original commenter did not share additional details

1 reply

March 16, 2023

Let's make sure you'll get your verification code so you can access QuickBooks Online (QBO) from your computer, @raymond-livemedi.

 

First, allow me to mention the possible reasons why you can't receive a text verification code:

 

 

In this case, you may need to contact your phone provider to see if your plan can be set up to receive SMS messages and shortcodes, so you can receive validation codes from Intuit.

 

Also, your phone number might not be selected as the default setting in QBO to send a text message verification code. To check and correct the phone number associated, let's log in to your Intuit account and follow these steps:

 

  1. Click Sign in & security from the left menu.
  2. In the 2-step verification section, select Turn on.
  3. Select Set up and make sure your phone number is correct.
  4. Choose Text message so you'll receive a six-digit verification code.


     
  5. Click Continue.
  6. Enter the code then select Continue.

 

Additionally, I got you this helpful reference to help you manage your QBO account: Change your email, user ID, or password for QuickBooks Online.

 

Keep your post coming if you need additional assistance in logging in to your QBO account. I'll be right here to assist you further. Take care.