However, if the problem persists, let it perform a few basic troubleshooting steps to make sure the issue isn’t browser-related. Local internet cache files can be the reason for this unexpected behavior.
Let’s start logging in to QuickBooks using a private window. Here’s how:
As an alternative, be sure to use other compatible browsers to make the most of your QuickBooks experience.
You can also browse related topics such as revenue and expenditure management, performance reports, etc. from our general support page. For more information, please check this resource: QuickBooks topics..
Please touch the base with me here for all your QuickBook needs, I'm always happy to help. Have a nice day.