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September 7, 2023
Question

Good evening, I usually pay in US and cannot resubscribe.

  • September 7, 2023
  • 1 reply
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1 reply

September 7, 2023

We're pleased to have you visit our Community space, Wendy! Thank you for reaching out to us. We appreciate you for choosing QuickBooks as your partner in handling your business. It's our pleasure to help you resubscribe your QuickBooks Online (QBO) account.

 

Are you getting any error messages while trying to renew your account? To resubscribe, please use the same information that you had previously used for your subscription. If your current payment method is not working, you can try another payment method to complete the resubscription process. Make sure that your billing information is up-to-date and matches the details of your bank account.

 

You can read this article for your reference in updating or changing your payment method: Manage billing, payment, and subscription info in QuickBooks Online.

 

Check out these articles to learn how to manage your QuickBooks Online subscription, whether you need to update the card on file, change your subscription, or view your billing history: 

 

 

Please keep us posted if you have other QuickBooks concerns. The Community is always looking forward to assisting you. Keep safe, and have a nice day ahead, Wendy!