Hello, I have been asked, what is contingency plan for Quickbook data, say what if the server downed, how long with the server resume normal

It's our pleasure to have you here in the Community space, Mike.

Before digging deeper into your query, please know that we value the safety of your data inside QuickBooks Online (QBO). Now, in case the servers are down and there's no way to can't access your company data, we make sure to have a copy of all the files using a third-party hard drive. By doing this, your data is secured in case something happens to the first two hard drives.

For more details, we'd recommend checking this page: Do I need to back up my data with QuickBooks Online?

Additionally, we've got these handy articles if you wish to keep a copy of your data and have them exported outside QuickBooks, as well as ensure they're always on point:

• Export your reports to Excel from QuickBooks Online.
• Run reports in QuickBooks Online.

Mike, we value your time and effort in reaching out to us. If there's anything else that you'd like to accomplish or perform inside QuickBooks, please don't hesitate to leave a comment or visit us anytime. We've got your back. Stay safe, and have a good day!