Hello , My monthly subscription is supposed to be 5 dollars and I paid the first month then I got charged 32 dollars for no reason and now is asking me for renewal

Hello there, userdonnie.

As suggested by Fiat Lux - ASIA, we'll need to ensure that you've clicked the Buy button. Otherwise, you may have to pay the regular price of the product. One more thing, it's important to determine the charges you're getting. 

With that, let's contact our specialist to help you look at your account in detail and verified what's the charge for. Here's how:

1. Go to Help at the upper-right corner.
2. Enter a short description of your concern. Charges
3. Click Talk to a human. Then, I still need a human.
4. You can then get a callback or send a message to start a conversation with our specialist.

You may want to check this article for additional information about managing subscription in QuickBooks: Update the payment method or info for your QuickBooks Online subscription.

If you have other concerns with QuickBooks Online, know that I'm always here to help you anytime. Take care always and stay healthy!