Hello Team, I have been finding it hard to add a user as a company admin to my account. I get an empty modal and could not proceed after clicking on add user

Hello, userrazaq. 

Let's perform some troubleshooting steps so we can check if this is related to your browser or not.  

There are times that the browser is full of frequently accessed page resources, causing some unusual responses. We can start by accessing your account in a private browser. This mode doesn't save your searches, visited pages, log in details, and cookies.      

• Google Chrome, press CTRL  + Shift + N  
• Mozilla Firefox: press CTRL  + Shift + P  
• Safari: press Command + Shift + N  

Once you're in the Private / Incognito Window, sign in to your QuickBooks account, and try categorize it. If it works, then you can go back to your original browser and clear the cache. Alternatively, you can use other compatible browsers. It could be that the one you're currently working on has a temporary issue with QuickBooks.     

If the same thing happens, it would be best to get in touch with our Support Team to check and investigate this further for you. To contact support, you may check it here: Contact the QuickBooks Online Customer Support team.   

To learn more on how to add user, you can refer to this article: Add, delete, or change user access. 

Please let me know how it goes. I want to ensure that everything is taking care of. Have a great day, and stay safe always!