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April 6, 2021
Question

Hello, wanted to renew my existing subscription for next 12 months. as per your email am qualify to have discounted price @338/month. But its showing amount 36000/-topay?

  • April 6, 2021
  • 1 reply
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1 reply

AlcaeusF
April 6, 2021

Hi @info1565,

 

Welcome to the Community. Let's get you over to the support you need so you can renew QuickBooks using the discounted price.

 

Since you got an email about the monthly rate, I suggest contacting our QuickBooks Support Team. One of them will be able to help you apply the discount to your subscription renewal.

 

Here's how:

 

  1. Click Help in the upper-right corner.
  2. Select Contact Us.
  3. Enter your concern.
  4. Hit Let's talk.
  5. Press Start a chat

 

For additional reference, you can use the following article to make changes to your credit card information, as well as how to view your payment history in QuickBooks: Update billing, payment, and subscription info in QuickBooks Online.

 

Fill me in if you have additional questions about your QuickBooks subscription. I'm always here to help. Take care always.