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Shrink
October 21, 2022
Question

Help desk

  • October 21, 2022
  • 1 reply
  • 0 views

I started quickbooks online to fix a bug generated by the program, it was supposed to be fixed and refunded. Still not fixed, still not refunded. I wasted my time and the cleanup crew almost bankrupted me by deleting intuit payments and rebilling the customers. They scared off all my big accounts and cost me 200k+ a year. I have 90+ hours being hung up on by customer service without a call back. This service is costly, unprofessional, lost me my biggest accounts, made me open a sales tax account fraudulently, doesn't give a resolution and has created un- needed  negative feedback to my new company. Give me my money back and stop wasting my time and money.

1 reply

DHeraV
DHeraV
October 21, 2022

Hi there, @Shrink,

I wish you didn't have to experience any issues while using the program. I'll make sure that your concern will be addressed with utmost priority. For me to be able to assist you accordingly, can you please provide me with more details of what you have encountered? 

To know the status of your refund, I suggest contacting our QuickBooks Online Support Experts. They have the tool to review your refund request.

Here's how:

1. Select Help (?).
2. Click the Search tab to get started:

3. Select Contact Us.
4. Enter the topic of your concern.
5. Select Continue.
6. Choose either Chat, Appointment, or Callback.

Here's an article on how to locate and review Intuit charges: Understanding Intuit charges on your credit card or bank statements.


Don't hesitate to reach us back or leave a reply if you need further assistance with your QuickBooks Online account charges. I'll help you anytime. Keep safe.

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