Hi I am trying to delete /void a double payment in error , cannot find a way

I'll make sure you can delete the duplicate payments in QuickBooks Online (QBO), brigidcurtin.

Before doing so, may I know the error you're getting when voiding payments? This is for me to provide an accurate solution.

To void a double payment made through a credit card in QuickBooks Online (QBO), follow these steps:

1. Go to the Sales menu and select All Sales.
2. Find the duplicate payment you want to void and click to open it.
3. Void the Payment:
4. Click on the More option at the bottom of the payment window.
5. Select Void / Delete from the dropdown menu.
6. Confirm the action when prompted.

In addition, you can read these articles to help you in handling your invoices in the future:

• Record invoice payments in QuickBooks Online
• Customise invoices, estimates, and sales receipts in QuickBooks Online

I'm always prepared if you have more questions or concerns about deleting payments in QBO. Kindly leave a comment below, and I'll promptly lend a hand.