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October 10, 2020
Question

Hi let say our team / user deleting some data or make this wrong, how to recover its data points?

  • October 10, 2020
  • 1 reply
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1 reply

Fiat Lux - ASIA
October 10, 2020

There is no way to recover it unless you have a backup restore app.

Adrian_A
October 10, 2020

Hello there, saiful1.

 

We can recover deleted data by going to the Audit log report. It allows us to check who and what are the deleted items.

 

Let me guide you with these steps:

 

  1. From the Gear icon, select Audit log.
  2. Click the Filter button.
  3. Filter the UserDate, and Events fields.
  4. Click Apply.

 

 

I've added this article for more information when using the Audit log: Use the audit log in QuickBooks Online.

 

Feel free to get back to me if you needed help. Keep safe!

March 31, 2021

Ok everything was there but it is not in the register so all reports are wrong