Hi, My company name is Credvest India Private Limited. Company Subscription got expired. So we done the payment as well but in screen its showing still cancelled company.

I appreciate you for getting back to us, usermadumitha-p.

Let's run some troubleshooting steps to identify why the subscription is still showing as canceled.

To start with, let's open QuickBooks in a private window. It is the best place to isolate any browser-related issues. You may use these keyboard shortcuts to open one:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

If it works, you may go back to a regular browser and clear the cache. A piled cache can also be the reason for some unexpected issues on the opened pages.

You may also switch to a different supported browser like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.

If your funds are deducted, yet it's showing as canceled, I recommend reaching out to our Phone Support team. Here's how you can contact us:

1. Click the ? Help button.
2. Scroll down and click Contact Us.
3. Enter, The subscription is showing canceled.
4. Click Let's talk.
5. Select Start a chat.

If you want to update your payment information, you may check this reference: Update billing, payment, and subscription info in QuickBooks Online.

I'll be around if there's anything that I can help. Keep safe!