Skip to main content
December 16, 2023
Question

Hi Team,I am not receiving Verification Code on my Mobile Phone [removed].

  • December 16, 2023
  • 1 reply
  • 0 views

Hi Tea,,

I am not receiving Verification Code on my Mobile Phone +xxxxxxxxxxxx.

1 reply

Rubielyn_J
December 16, 2023

Hello there, @finance198.

 

I've got your back to ensure you can receive the verification code via mobile phone. 

 

It can take a couple of minutes for your code to arrive. If you didn't get any, here are a few things you can do:

 

  • You can get a new code sent to you by selecting the I didn’t get a text, link on the product sign-in page.
  • If you lost your phone, check your text messages online at your cell carrier’s website.
  • You may have accidentally blocked the phone number we sent a text message from. Make sure to allow or unblock our number on your iOS or Android device.

 

Also, please check your verified phone number and ensure the digits are correct. There are times it can be overlooked during the setup process.

 

Should you wish to edit your account credentials, we have an article available that can serve as a helpful reference guide: Update or change your Intuit Account sign-in information.

 

Please don't hesitate to reply below if you have further questions about receiving the verification code. I'm around to help always. Keep safe!