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1 reply

JessT
December 16, 2023

Hi finance198,

 

I can help you in changing the email address of the Primary user in QBO. It's important to know that modifying the email address of the Primary admin user will not affect the email address linked to their Payroll account.

 

 

  1. Select the Gear icon, then Manage Users.
  2. Select your name, then Edit.
  3. Make the necessary changes.
  4. Select Save.

 

Alternatively, if you wish to update the email address linked to your Intuit account, you must first create another account and designate it as an admin user. For detailed instructions, please consult the following article: Update or change your Intuit Account sign-in information.

 

You can always go back to this thread if you have other questions in mind.