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January 13, 2024
Question

How can I change my credit card/payment method for a product (quickbooks online)? I have added the card to my account already but cannot update the payment method

  • January 13, 2024
  • 1 reply
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1 reply

January 13, 2024

I'll guide you on how to change your payment method, Bernard.

 

Let's begin by signing in to your QuickBooks Online (QBO) account as a primary admin. Then, proceed to the following steps below:

 

  1. Click the Gear icon, then choose Subscription and billing.
  2. Tap Edit to your payment method.
  3. Follow the on-screen instructions, then save.

 

If you're unable to update your billing details or receive an error message, I suggest performing some basic troubleshooting steps. QuickBooks behave strangely due to browser-related troubles. Start by signing in through a private window, then perform the activity again. here are the keyboard shortcuts:

 

  • Google Chrome: Ctrl + Shift + N
  • Safari 11 or newer: ⌘ + Shift + N
  • Mozilla Firefox & Microsoft Edge: Ctrl + Shift + P

 

If it works properly, you can return to your default browser and clear its cache to start fresh. If not, you can use another supported and up-to-date browser because the one you're currently using may have a temporary issue with the system.

 

You'll want to update your credentials in QuickBooks. Refer to this article: Update or change your Intuit Account sign-in information.

 

Stay in touch if you need further help when handling billing subscriptions. I'll promptly circle back and provide assistance. Take care.