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September 30, 2023
Question

How can i resolve sign in issues

  • September 30, 2023
  • 1 reply
  • 0 views
unable to sign in as my user not getting  otp on my mobile number and also otp through email option is also not showing up to sign in

1 reply

MariaSoledadG
September 30, 2023

Let us ensure one can successfully sign in to his QuickBooks account, Zeba.

 

Generally, it takes a couple of minutes for your code to arrive. If you're still not receiving it, select the I didn’t get a text, I didn’t get an email, or I didn’t get a phone call link on the product sign-in page.

 

On the other side, if you lost your phone, check your text messages online at your cell carrier’s website. You may also have accidentally blocked the phone number we sent a text message from. Make sure to allow or unblock our number 88811 on your iOS or Android device.

 

But if you want to authenticate using the email address you provided, follow the procedures below:

 

  • Check your junk mail or spam folder to see if the email went there.
  • Check all email addresses you might've used to sign up for your account.
  • Unblock or add Do_not_reply@intuit.com as an approved sender in your email app.

 

Moreover, learn how you can recover your account if you're unable to get a verification code. For more details, visit this article: Recover Your Intuit Account If You Can't Sign In.

 

Keep me posted if you still need further assistance. The Community is always right there to assist 24/7. Have a great day ahead of time!