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June 5, 2022

I can help you figure this out, useralmanazal-gas.

 

Please have your new user check his log-in credentials. 

 

You may also ask if he has a User ID with the invitation that asks him to sign in. If not, he'll receive a link on the email sent to let him create a User ID so he can sign in to your QuickBooks account. 

 

I've attached this article for additional information: Get help if you can't sign in to your QBO account.

 

Once your new user is able to get into your QBO account, here's a link to get started with QuickBooks Online.

 

The Community is always here to help whenever you need assistance while doing tasks in QBO.