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October 21, 2024
Question

How to delete quickbooks accountant account, because I received that I have upcoming payment. I didn't subscribe to any monthly dues of it.

  • October 21, 2024
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1 reply

October 21, 2024

Every financial detail matters in business, and I want to ensure that you receive the best possible support for your billing concerns, Delrosario.

 

QuickBooks Online Accountant (QBOA) is a free program and the option to cancel it is currently unavailable. Refer to this article for more information: Cancel your QuickBooks Online subscription or trial.

 

Also, subscriptions and other billing-related concerns require us to gather personal data. The security of your account is our utmost priority, so we encourage you to reach out to our QuickBooks Online (QBO) Care Team for further assistance. They'll check your account and explain the upcoming payment in detail.

 

Here's how to contact us:

 

  1. In your company, navigate to the Help icon in the upper right for more options.
  2. Go to the Assistant tab and type a brief description of your concern in the field box.
  3. Select Contact Us and enter your concern in the field box.
  4. Click Continue to view the support options.
  5. Select Chat with us to get real-time assistance from our specialists.

 

To learn more about our support hours and another method to reach us, refer to this article: How and when can I contact QuickBooks Online Accountant support?

 

Check out the links below for information on managing your billing schedule, updating payment information, and viewing subscription invoices, to name a few:

 

Stay in touch if you have other subscription-related concerns or need further assistance navigating QBO. The Community is always ready to help you out.