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August 5, 2022
Question

I am not able to Resubscribe the QB

  • August 5, 2022
  • 1 reply
  • 0 views
I am find this error on resubscription Page (Error code:-81832)

1 reply

August 5, 2022

Hello there, @umesh-xllent-in.

 

I can see the urgency of getting your resubscription issue resolved. With this, let me share some information why you've encountered the error code -81832 in QuickBooks Online (QBO) and guide you on the next steps you need to take to help resolve this matter.

 

For the time being, based on our records, we have an ongoing investigation about the resubscription error in QBO. Rest assured that this issue is being taken care of with utmost urgency. Hopefully, you can re-subscribe and get back to business in no time. 

 

In line with this, I'd recommend contacting our Customer Care team. They can add your account to the list of affected users. This ensures you're in the loop about the investigation's status and its fix. You can provide INV-74831 as your reference. Here's how:

 

  1. Sign in to your QBO company.
  2. Go to the Help (?) menu.
  3. Select the Search tab.
  4. Click the Contact Us button.
  5. Enter a brief description of your concern in the What can we help you with? field.
  6. Select Continue.
  7. Choose the Chat option to connect with our support.

 

You may also want to check out this article as your reference to guide you in case you need to update your billing info, payment method, and manage your subscription in QBO: Update billing, payment, and subscription info in QuickBooks Online.

 

Please keep me posted on how it goes in the comments below. If you have other account management concerns in QBO, I'm always ready to help. Take care, and I wish you continued success, @umesh-xllent-in.