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June 2, 2020
Question

I am trying to figure out how to create batch payment. Upon checking on Account Code "I Create Batch Payment" don;t have an option.

  • June 2, 2020
  • 1 reply
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1 reply

June 2, 2020

Hi there, sailormarce.

 

I'll help you on how to create a batch payment in QuickBooks Online.

 

To make sure we're on the same page, are you using the AU version of QuickBooks? If you are and the option is still missing, let's check if we need to clear the cache. The browser may have been overloaded with outdated internet files.

 

That being said, I suggest logging in your QuickBooks account using a private browser. This is to verify if the issue is caused by a full cache. This might be also the reason that the option I create batch payments for this account is missing.

 

Use these keyboard shortcuts based on the browser you're using. 

 

  • For Internet Explorer of Firefox, press Ctrl + Shift + P.
  • For Chrome, press Ctrl + Shift + N.
  • For Safari, hold down Command + Shift + N.

 

If it works in incognito, I recommend clearing the cache of your regular browser. This removes the history or log of sites so you can start with a clean slate. You can check this article to see the steps: Clear cache and cookies to fix issues when using QuickBooks Online.

 

If the steps above didn't work, use another supported browser as alternatives.

 

You can check this article to see detailed steps on how to enable batch payments to pay your multiple bills to your suppliers: How to enable batch payments or create ABA Files.

 

If you're using other International versions of QuickBooks, the Create Batch Payment option is currently unavailable. This is the reason you're unable to see the option in your account.

 

However, I've got an alternative method you can perform so you're able to create a batch payment. I suggest going to the Pay Bills page. From there, you can select multiple bills you want to pay from the same account.

 

Here's how:

 

  1. Click the Plus icon.
  2. Choose Pay Bills.
  3. In the Payment account field, select the account you want to make a batch payment for.
  4. Select the checkbox for each bill to pay.
  5. Enter the amount of the payment to be applied to the open bill. If available, you can specify the amount of any credit to apply in the Credit Applied column.
  6. Hit Save and printSave, or Save and close.

 

For additional information, you can click this article: Enter and pay bills. This also provides details on how to pay your bills through cheques.

 

Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.