I am trying to renew the monthly subscription of Quickbooks, but when going to payment gateway it is showing INR 36,000/- to pay. Why is this error?

Welcome to the Community, @poonacha-s-s.

To check if this is a browser-related (cache and cookies) issue, try signing into your QuickBooks Online (QBO) using a private browser (incognito). There are times that the browser is already full of frequently accessed page resources, causing some unusual responses.

Here's how:

• Press Ctrl + Shift + N (Google Chrome).
• Ctrl + Shift + P (Firefox).
• Control + Option + P (Safari).

Once logged in, try to renew your account again to double-check.

If everything looks good, return to your default browser and perform a clear cache to refresh the system. However, if the issue persists, try using other supported browsers.

For more information about renewing your QBO account subscription, you may visit this article: Renew my account subscription.

Reach out to me in the comment section below if you have any other concerns. I'll be more than willing to help. Have a good one!