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mcdopck
July 11, 2022
Question

I asked a question to support, never got an answer, then I try to contact again, and says try tomorrow....What to do? I need support

  • July 11, 2022
  • 1 reply
  • 0 views
Customer service never responded my question in the Chat, when I try to contact again, it says come back tomorrow, meanwhile I stop my business...........yeah!!!

1 reply

Adrian_A
Adrian_A
July 11, 2022

Hi mcdopck,

 

It isn't the kind of experience we want you to come across.

 

Can you share with me your concern? I'm here to help you out with it.

 

I'll be keeping an eye on your response.

M
mcdopckAuthor
July 11, 2022

You can see the attachment, It says come back tomorrow. By the way, I just received the email with notification of price increase, to cover their operations from inflation....but leaving reliable service behind. Maybe I can get some credit for posting this and help you improve your business.

Rubielyn_J
Rubielyn_J
July 11, 2022

Thanks for getting back to this thread, @mcdopck. It's my priority to help you today.

 

Our Live chat Support Team is available 24 hours GMT Monday to Friday for QuickBooks Online (QBO) Plus, Essentials, and Simple Start users. 

 

Since the option is still unavailable on your end, you can share your concerns here on this thread so I can address them for your immediately.

 

Regarding the email you received, can you provide further details about this. Doing so can help me isolate the issue and help deliver the right answer to your concern. 

 

On the other hand, please feel free to open the topics from our help articles for more hints and resources while working with QuickBooks: Find QuickBooks help articles for QBO.

 

Don't hesitate to comment here again for the details. I'll be on look out for your reply. Take care!

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