I can`t do any transaction in my account. Is it possible that my suscription is suspended? I see this error message: Active Grants not found companyid [removed]

Hello there, cpsg1979-gmail-c.

I can see how important it is for you to be able to use QuickBooks Online (QBO) smoothly. Let me share some information about the issue you’re currently experiencing.

The error you received when using the online program is already reported to our engineers (INV-64772). They’re diligently working to resolve this one as soon as possible. This way, customers can easily perform any tasks in QuickBooks.

We encourage all affected users to contact our QBO Care Team. One of our specialists will assist you in signing up for the notification list. You’ll be notified via email once there’s progress about the investigation.

This reference will help you easily handle any account-related concerns such as updating your billing information, manage users, etc: Account management.

For tips and resources, click here to access our self-help articles. The topics include taxes, banking, manage customers’ or vendors’ transactions to name a few.

I appreciate your patience while this is being worked on. Reach out to me again if you have additional questions about your subscription. I’m more than happy to assist further. Have a good one.