I do not see the option to cancel my subscription in billing and subscription tab.

Hi adityabhushan,

I'm here to lend a hand on how you can cancel your subscription.

Before canceling the account, ensure that you log in as the Master or Company Admin.

If you're logged in as either of the mentioned roles yet, you're still unable to cancel the account, you may be experiencing some browser-related issues. You can isolate it by logging into your QuickBooks account on an incognito window. It is the best place to identify what causes this issue. 

You can use these keyboard keys to open one:

• For Google Chrome: Ctrl + Shift + N
• For Mozilla Firefox: Ctrl + Shift + P
• For Microsoft Edge: Ctrl + Shift + P
• For Safari: ⌘+ Shift + N

If you can see the Cancel button, you may go back to a regular browser and clear the cache. A piled cache can also be the reason for some unexpected issues.

If the option is still unavailable, you can isolate this further by using a different browser like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.

If the steps above don't work, you can reach out to our Phone Support team so we can investigate why you're unable to cancel the subscription. 

You may contact them through the ? Help icon.

Once canceled, we hang on to your data for one year. It lets you pick up where you left off if you decide to come back. We delete the data after that.

If you want to print reports as your guide in preparing for the coming tax filing, you can check this guide: Run reports.

Keep me posted, adityabhushan. I want to ensure that your concerns are taken care of.