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August 3, 2024
Question

I don't need any subscription and 79 Riyal has been withdrawn from my account without my knowledge and my money is not being returned to me to expose you.

  • August 3, 2024
  • 1 reply
  • 0 views
Please return my money 

1 reply

August 4, 2024

This is not the experience we want you to have, Shameer. Let me help you with the withdrawn money by routing you to our QuickBooks Online (QBO) customer live support team.

 

Know that the Community is a public forum, and we cannot access client information. With the assistance of our QBO customer care team, they can pull up your account and provide more information about the charge.

 

  1. Log in to your QBO account.
  2. Click on Help (?) at the upper right corner of your screen.
  3. Tap on Search, then select Contact Us.
  4. Select a topic to connect with the right expert.
  5. Choose how to contact our QuickBooks Online support team.
  • Via a Callback, where they’ll save you a spot and call you back.
  • Via Chat, start a chat with our support.

 

In addition, here are responses to any inquiries you might have regarding the fees on your account: How to understand your subscription rates and charges.

 

Additionally, if you need to update your billing details, browse this article for guidance: Manage billing, payment, and subscription info in QuickBooks Online.

 

Return this thread if you have additional queries about the charge on your account, Shameer. I'll be around to answer your concerns.