I had already paid subscription than why I was charged more?

Welcome to the Community, @dvora.

I know that paying the correct amount of the subscribed plan is important especially in the business. These are some of the possible reasons why you're getting an additional subscription fee:

• You upgraded your account mid-billing cycle.
• You saw a charge due to the preauthorisation for credit cards (usually a small amount).
• You have multiple companies, which means you will be billed for each one.

If none of the mentioned scenarios are applicable, I'd recommend getting in touch with our live agent through chat. They have the tools to verify your account and help you get to the bottom of this.

Here's how to get in touch with them:

1. Go to the ? Help icon and select Contact Us.
2. Enter your concerns such as "I've been charged more with my subscription."
3. Click Let's talk.
4. Choose Chat to connect with a live agent.
5. Enter your details for verification, then confirm your request.

I've added this article whenever you want to track your business financials in QuickBooks: Run reports in QuickBooks Online.

I'll be here if you have other questions or concerns about QuickBooks. Just tag my name in the comment section below. Take care.